A True Visual IVR (Visual Interactive Voice Response or VIVR) system improves calls into irritating automated phone systems by offering a 'Voice with Visuals' sharing for smart device and browser users during ordinary voice or chat calls. This visual interactive voice response technology is compatible with the existing infrastructure and provides a better Customer Experience via:

Easy-to-navigate visual menus which are tappable
Easy-to-send visual content from browser and mobile users
Easy-to-comprehend visual responses
Easy and smart transfer to websites
Easy intelligent transfer to visual live assistance for ongoing collaboration with voice, visuals, and chat, thereby improving mobile customer service

The multi-channel visual interactive voice response technology includes Visual IVR, Visual Live Assistance, Visual AI-based Phonebots and Chatbots .

What is Unique About a True Visual IVR (VIVR)?

Adds 'voice with visuals' capability to both automated and live agents.
Works with any phone and any network.
Starts instantly for visual sharing, NO download needed.
Launches from phone or chat call, website, web app, SMS message, or mobile app.
Leverages deep, disruptive Intellectual Property. Broad issued patents for joining a data session with phone or other session.

It's Time to Rethink the Power of Ordinary Phone Calls!

What if your ordinary phone call turned into a 'voice with visuals' experience?
What if you could talk to web pages? What if the web pages answered?
What if your call went to a service rep and she showed you what you needed?

Learn More About True Visual IVRs

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